Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Doc IT Solution website or engaging our services. By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Acceptance of Terms

By accessing and using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
These Terms apply to all visitors, users, and clients who access or use our website and services.
We reserve the right to update these Terms at any time. Continued use of our website after changes constitutes acceptance of the revised Terms.

Services

Doc IT Solution provides digital services including web design & development, mobile app development, and UI/UX design.
The scope, timeline, deliverables, and pricing of each project are defined in a separate Statement of Work (SOW) or Project Agreement signed by both parties.
We reserve the right to refuse, modify, or terminate services at our discretion, particularly in cases of breach of these Terms.
Timelines are estimates and subject to change based on client responsiveness, scope changes, and third-party dependencies.

Payment Terms

Payment schedules are outlined in the individual project agreement. Typically, a deposit is required before work commences.
Invoices are due within 14 days of the invoice date unless otherwise agreed in writing.
Late payments may incur interest charges and may result in suspension of work until the outstanding balance is settled.
All fees are exclusive of applicable taxes (e.g., GST, VAT), which will be added where required by law.
Refunds are governed by our Refund & Policy — please review it separately.

Intellectual Property

Upon receipt of full payment, all custom work created exclusively for the client (designs, code, content) becomes the client's property.
Doc IT Solution retains the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.
Pre-existing intellectual property, frameworks, libraries, and tools used in delivering your project remain the property of their respective owners.
You grant us a non-exclusive licence to use any materials, assets, or content you provide solely for the purpose of completing your project.

Client Responsibilities

You are responsible for providing accurate, complete, and timely information, feedback, and approvals required to complete the project.
Delays caused by failure to provide required materials or approvals may affect project timelines and incur additional charges.
You confirm that any content, images, or materials you provide do not infringe any third-party intellectual property rights.
You are responsible for maintaining the security of your own systems and accounts.

Limitation of Liability

To the fullest extent permitted by law, Doc IT Solution shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
Our total liability to you for any claim arising from our services shall not exceed the total fees paid by you in the 3 months preceding the claim.
We are not responsible for data loss, service interruptions, or third-party failures beyond our control.

Prohibited Conduct

You may not use our website or services to engage in any illegal activity or to violate any applicable laws or regulations.
You may not attempt to gain unauthorised access to our systems, infrastructure, or the accounts of other users.
You may not use our services to distribute malware, spam, or any harmful content.
Scraping, crawling, or automated data collection from our website is strictly prohibited without written consent.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Doc IT Solution is registered.
Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation.
If negotiation fails, disputes shall be submitted to binding arbitration or the appropriate court in our jurisdiction.

Contact

If you have any questions about these Terms and Conditions, please contact us at docitsolution23@yahoo.com or call 1-855-717-6015.